Responsibilities:
- Drive sales, subscription and new user acquisition for our E-commerce channel via the following but not limited to social media, EDM, etc.
- Respond to our Gorgias customer inquiries in a timely and professional manner.
- Improve content, targeting to ensure higher engagement and better user experience for existing and new users.
- Perform A/B testing and experiments to understand which tactics increase to funnel activity.
- Work closely with E-commerce lead to set sales and user acquisition goals.
- If we don’t have the expertise, liaise with Marketing and Paid Marketing (agency/outsourced) to launch paid marketing campaigns to hit growth targets.
- Take ownership of performance within your campaigns, analysing opportunities and implementing tests and optimisations.
- Ideate test ideas within your campaigns - landing pages, bid strategies, creative and ad copy and campaign types.
- Create replicable processes and playbooks to drive efficiency.
- Develop and maintain reports and dashboards that track key metrics.
- Communicate strategies, insights, and progress to internal and external stakeholders.
- Complies with all other instructions as mandated by immediate superior and management.
The Growth Marketing Associate role at Yardstick drives e-commerce sales, subscriptions, and new customer acquisition through social, email, and paid campaigns. You’ll manage customer inquiries, run experiments to optimize funnel performance, and work with the E-commerce Lead and partners to hit growth targets while ensuring an excellent customer experience.
Must Have
- Bachelor's Degree.
- With minimum of 2-3 years of operation experience in Lazada, TikTok Shop, Shopee and/or Shopify, order fulfillment and customer service.
- Excellent communication and community empathy skills.
- Strategic thinker who is able to work across departments.
- Willing to learn on the job to tackle new responsibilities.
- Excellent multitasking skills, critical thinker and problem-solving skills.
- Team player with good time-management skills.
What We Offer
Each employee has a chance to see the impact of their work.
You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as sports sessions, team building events, year-end party and much more.